Ina Zhang founder of Serve Lab, began her journey under the prestigious British Butler Institution, where she mastered the timeless principles of precision, etiquette, and refined service. Combining this classical foundation with a forward-thinking mindset, she set out to modernize the butler training landscape through creativity, technology, and contemporary hospitality practices. With bold ambitions and an unwavering commitment to excellence, Tina strives to shape a new generation of service professionals who embody both tradition and innovation at the highest level.